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Privacy Policy for XYZ Cleaning Services

At XYZ Cleaning Services, we are committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its security. 

Types of Information Collected

We may collect the following types of information from our customers and website visitors:

  1. Contact information, such as name, email address, and phone number.
  2. Demographic information, such as address and postal code.
  3. Payment information, such as credit card details.
  4. Information about your use of our services, such as the frequency and type of services you receive.
  5. By communicating with us by phone or email, you give your full consent for any and all calls, texts and emails to be recorded for quality and training purposes.

Use of Information Collected

We use the information we collect to provide our customers with the best possible cleaning services. This may include:

  1. Contacting you to confirm appointments and to provide updates on the status of your cleaning services.
  2. Processing payment for the services you receive.
  3. Improving our services and website by analyzing the data we collect.
  4. Sending promotional offers and discounts to customers who have opted-in to receive them.

Information Sharing and Disclosure

We will not share, sell, or rent your personal information to third parties for their marketing purposes without your express consent. We may share your information with service providers who assist us in providing our services, such as payment processors. These service providers are bound by confidentiality agreements and are only permitted to use your information in accordance with our instructions.

Security of Personal Information

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it. This includes using secure servers and encryption technology to protect sensitive information, such as credit card details.

Access to Personal Information

You have the right to access, update, and correct your personal information at any time. If you would like to request access to your information, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make changes, we will post the updated policy on our website and update the effective date at the top of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@xyzcleaningservices.com.

Effective Date: 02/2020