Types of Information Collected
We may collect the following types of information from our customers and website visitors:
- Contact information, such as name, email address, and phone number.
- Demographic information, such as address and postal code.
- Payment information, such as credit card details.
- Information about your use of our services, such as the frequency and type of services you receive.
- By communicating with us by phone or email, you give your full consent for any and all calls, texts and emails to be recorded for quality and training purposes.
Use of Information Collected
We use the information we collect to provide our customers with the best possible cleaning services. This may include:
- Contacting you to confirm appointments and to provide updates on the status of your cleaning services.
- Processing payment for the services you receive.
- Improving our services and website by analyzing the data we collect.
- Sending promotional offers and discounts to customers who have opted-in to receive them.
Information Sharing and Disclosure
We will not share, sell, or rent your personal information to third parties for their marketing purposes without your express consent. We may share your information with service providers who assist us in providing our services, such as payment processors. These service providers are bound by confidentiality agreements and are only permitted to use your information in accordance with our instructions.
Security of Personal Information
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it. This includes using secure servers and encryption technology to protect sensitive information, such as credit card details.
Access to Personal Information
You have the right to access, update, and correct your personal information at any time. If you would like to request access to your information, please contact us using the information provided below.
Effective Date: 02/2020